[Cookie policy]

1. PREAMBLE

1.1 In order to improve the browsing experience and offer services tailored to its Customers' areas of interest, LABORATOIRES SVR uses cookies and other tracking technologies.

1.2 This Cookie Policy forms an integral part of the General Terms and Conditions, so the definitions used in the latter are reused in this Cookie Policy.

1.3 The purpose of this Cookie Policy is to define the operating methods, the Purposes, the storage periods and the means available to the User to accept, refuse or configure these cookies.

1.4 This Cookie Policy complies with the European e-PrivacyDirective (transposedintoFrenchlaw) and theGeneralDataProtectionRegulation (GDPR). These texts govern the placement, purposes, collection of consent, as well as the management and deletion of cookies and trackers.

1.5 This Cookie Policy may be amended or updated at any time. We recommend that you consult it regularly, particularly each time you interact with the services concerned, in order to keep up to date with cookie practices. 

2. DEFINITIONS

2.1 The following terms, whether used in the singular or plural in this Cookie Policy, shall have the following definition:

Customer: refers to the natural person browsing the Site or making a purchase, whose Personal Data is processed by the Data Controller in accordance with the Privacy Policy. Where certain Processing operations are based on consent, the Customer warrants, in the event that they are under the age of 15, that they have obtained the authorisation of the holder of parental authority to consent to the Processing of their Personal Data as defined in the Privacy Policy;

Account: refers to the Customer’s personal account, accessible on the Site via personal login details, which are confidential to the Customer and may not be disclosed to a third party, and from which the Customer may place an order;

Cookies: refer to text files stored on the User’s device (computer, mobile phone, tablet) when visiting a website. They enable information relating to browsing on the Site to be stored. They are used to store information relating to browsing on the Site.

Data or Personal Data: refers to the Customer’s personal data, within the meaning of the Data Protection Regulations, collected and processed by the Data Controller in connection with the use of the Site;

Specific Rights: refer to the rights granted by the Personal Data Regulations to Customers regarding the processing of their Personal Data, as set out in Article 12 of the Privacy Policy and Article 6 of this Cookie Policy;

Purpose: refers to the main objective of the use of Personal Data;

Cookie Policy: refers to this cookie management policy implemented by LABORATOIRES SVR ;

Data Controller: means the company which determines the Purposes and the essential means of Processing Personal Data (see Privacy Policy). The Data Controller ensures that the processing operations it carries out comply with the applicable regulations on the protection of Personal Data and ensures that data subjects are able to exercise their Specific Rights;

Site: refers to the website and its local versions on which this Cookie Policy is hosted;

Device(s): refers to the hardware (computer, tablet, smartphone, telephone, etc.) used by the Customer to access or view the Site.

3. PURPOSES OF COOKIES

3.1 Different types of cookies and other trackers are used on the Site.

3.2 Cookies strictly necessary for the functioning of the Site are placed on the Customer’s device without prior consent, as they are essential to enable access to the Website and its core functionalities (shopping basket storage, authentication, secure access to the Account).

3.3 Audience cookies are placed on the device, following the Customer’s prior consent, in order to collect information about their browsing and to compile statistics on Site traffic (number of visits, pages viewed, Site performance issues).

3.4 Some of these Cookies are deposited by external services via integrations on the Site.

3.5 More specifically, the Personal Data collected from Cookies issued by the Data Controller or third parties enables, in particular:

the compilation of statistics and data on website traffic and usage, thereby improving the relevance and usability of the services;
to adapt the Site’s layout to the display preferences of the Customer’s Device (language used, screen resolution, operating system used, etc.);
to store information relating to a form completed by the Customer on the Site (registration or access to your Account);
to implement security measures, for example when the Customer is asked to log in to the Site again after a certain period of time;;
to manage the commercial relationship with the Customer

3.6 Thanks to Cookies, the Data Controller collects and processes all or part of the following Data for the Purposes set out above:

Information relating to the Customer Device:

- Their internet service provider;
- Their advertising identifier linked to their Device’s operating system;
- Their Device’s IP address;
- Their Device’s geolocation data;
- Keywords entered when the Customer accesses the Site from a search engine;

- Their language preferences;

Information about their browsing and behaviour on the Site:

- Statistics about visits to the different pages of the Site, the duration of the session;

- The complete URL path to, via and from the Site;

Information concerning the Customer (surname and first name, age or age group, gender, declared and/or presumed socio-professional category, email address, etc.) linked to their online activity and provided by third parties (advertisers, advertising agencies, etc.).

3.7 At no time do these Cookies enable the Data Controller to identify the Customer personally.

4. LIST OF COOKIES USED

4.1 Strictly necessary cookies:

Cookie key	Cookie type	Expiration	Description
cart_sig	First party	14 days	This Cookie is set by Shopify and is used as part of the shop's checkout process.
secure_customer_sig	First party	1 year	This cookie is set by websites created on the Shopify platform and is used for customer login.
cart	First party	14 days	Saves products added to the basket to make ordering easier
cart_ts	First party	14 days	Stores a timestamp linked to the basket to maintain consistency.
cart_ver	First party	14 days	Manages the basket version and prevents conflicts during updates.
checkout_locale	First party	1 year	Stores the language and region used at checkout.
_ab	First party	session	Used in connection with access to the Shopify admin interface.
_secure_session_id	First party	28 days	Used for browsing a virtual shop.
checkout	First party	14 days	Used in connection with payment.
cart_currency	First party	session	Used in connection with the shopping basket.
checkout_token	First party	2 years	Used in connection with the checkout process.
cookietest	First party	2 years	Used for browsing a virtual shop.
master_device_id	First party	2 years	Used in connection with merchant identifiers.
previous_step	First party	2 years	Used in connection with payment.
remember_me	First party	2 years	Used in connection with payment.
Secret	First party	1 year	Used in connection with the checkout process.
storefront_digest	First party	1 year	Used for customer identifiers.
_shopify_country	First party	1 year	Used in connection with payment.
_shopify_m	First party	1 year	Used to manage customer privacy settings.
_shopify_tm	First party	session	Used by Shopify to manage the user session and facilitate certain internal shop features (technical session management and loading optimisation).
_shopify_tw	First party	session	Used to maintain session integrity and ensure the technical functioning of Shopify services whilst browsing.
storefront_u	First party	1 minute	Used to update customer account information.
tracking_consent	First party	1 year	Tracking preferences.
tracked_start_checkout	First party	1 year	Used in connection with payment.
_landing_page	First party	14 days	Landing page tracking.
_orig_referrer	First party	14 days	Landing page tracking.
_s	First party	30 minutes	Shopify data analytics.
_shopify_d	First party	session	Shopify data analytics.
_shopify_fs	First party	1 year	Shopify data analytics.
_shopify_s	First party	30 minutes	Used to identify a unique browsing session and aggregate Shopify analytics statistics.
_shopify_sa_p	First party	30 minutes	Shopify data analytics related to marketing and referrals.
_shopify_sa_t	First party	30 minutes	Shopify data analytics related to marketing and referrals.
_shopify_y	First party	1 year	Shopify data analytics.
_y	First party	1 year	Shopify data analytics.

4.2 Audience cookies

Cookie key	Cookie type	Expiration	Description
affilae	Third party	2 years	Affiliate marketing
facebook_conversion_tracking	Third party	2 years	Analyses the performance of our FB advertising
facebook_pixel	Third party	2 years	Identifies visitors from Facebook
google_ads	Third party	2 years	Measures the performance of Google campaigns
google_analytics	Third party	2 years	Helps us measure our audience
bing	Third party	2 years	Search engine / Browser
double_click	Third party	2 years	Data analysis and ad delivery via Google tools
facebook_custom_audiences	Third party	2 years	Creates a custom audience of users who have visited or performed specific actions on your website in order to reach them with personalised adverts.
tiktok	Third party	2 years	Enables you to track visitor actions on the website, and to see if there are any conversions.
yahoo	Third party	2 years	Enables you to track visitor actions on the website, and to see if there are any conversions.
yahoo_small_business	Third party	2 years	Enables you to track visitor actions on the website, and to see if there are any conversions.
xandr	Third party	2 years	Xandr operates an online platform, Community, for buying and selling consumer-focused digital advertising.
snap_pixel	Third party	2 years	Enables you to track visitor actions on the website, and to see if there are any conversions.

This is how Google uses the cookies collected on our site: https://policies.google.com/technologies/partner-sites

5. HOW LONG COOKIES ARE STORED

5.1 The Data Controller only keeps Personal Data for as long as is necessary to achieve the Purposes for which it was collected.

5.2 Personal Data may be kept for a longer period in intermediate storage where necessary.

5.3 For the Purposes listed below, the Data Controller keeps Personal Data for:

Purpose of Processing	Retention period in active database	Retention period in interim archive
Cookies and trackers	13 months from receipt of consent

6. CUSTOMER RIGHTS REGARDING COOKIES

6.1 The Customer has the right to manage, refuse or withdraw their consent at any time regarding the use of Cookies and other non-essential trackers used on the Site.

6.2 Upon their first visit to the Website, the Customer may accept, refuse or customise the use of Cookies that are not strictly necessary for the functioning of the Site, via the information banner or the preferences centre provided for this purpose.

6.3 At any time, the Customer may change their choices or withdraw their consent by accessing the cookie management module available on every page of the Website or via their browser settings (see below for the most common browsers).

6.4 The Customer may also configure their browser to send a code indicating to websites that they do not wish to be tracked (the "Do Not Track" option).

Internet Explorer™: http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie=ie-11
Safari™: http://support.apple.com/kb/PH11952
Chrome™: https://support.google.com/chrome/answer/114836
Firefox™: https://support.mozilla.org/fr/kb/comment-activer-option-ne-pas-pister
Opéra™: http://help.opera.com/Windows/12.10/fr/notrack.html

6.5 Exercise your rights: https://www.axept.io/

7. EXERCISING CUSTOMERS' SPECIFIC RIGHTS

7.1 These Specific Rights may be exercised at any time by contacting the Data Controller:

By e-mail at the following address: dpo@ydes-avocats.com
By post at the following address
LABORATOIRES SVR
Service en charge de la protection des données
ZAC de la Tremblaie, 2 rue de la Mare à Blot - 91220 Le Plessis-Pâté - France

7.2 In order to exercise their Specific Rights in accordance with the conditions set out above, the Data Controller may ask the Data Subject to prove their identity by providing their surname, first name and email address, and to accompany their request with a copy of a valid identity document, as well as any information or document that may help to verify their identity.

7.3 A response will be sent to the Customer within a maximum of one (1) month following the date of receipt of the request.

7.4 If necessary, this period may be extended by two (2) months by the Data Controller, who will notify the Customer accordingly, taking into account the complexity and/or number of requests.

Version: March 2026

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